In depth: Forget IM: why email is still the ultimate form of online communication

In depth: Forget IM: why email is still the ultimate form of online communication   Why email has enduredYoung people don't use email. Everyone hates their never-ending inbox. The likes of WhatsApp, Twitter and SnapChat are gaining in popularity. But does all that really mean that email is dead? For many of us, email is the internet's 'killer app', a neutral, open innovation of the kind it no longer seems capable of creating. It may have first been used in 1971 and it can seem woefully outdated, but email isn't going anywhere. In an uncertain world where the internet may already be full, email is the one thing we can rely on. Read more >